Standard Delivery Method – Royal Mail 48HR & 24HR
All orders placed via Standard Delivery are despatched as per the lead times below and then delivered via Royal Mail 48hr or Royal Mail 24hr depending on the service you have chosen.
Tracked Delivery Method – Royal Mail Tracked
All orders placed via Tracked Delivery are despatched as per the lead times as stated below and then delivered via Royal Mail Tracked. Click here to follow the progress of any parcels with your tracking number – https://www.royalmail.com/track-your-item
Next Day Delivery Method* – Royal Mail Tracked Next Day
All orders placed via Next Day Delivery before 1pm are delivered the next working day via Royal Mail.
Orders are delivered Monday to Saturday inclusive.
Click here to follow the progress of any parcels with your tracking number – https://www.royalmail.com/track-your-item
Next Day delivery is only applicable to Engraved items, Chocolate Bars, Teddies in Jumpers, Cards, Selected Mugs and Embroidered items.
Delivery to Southern Ireland* – Courier
Orders of £30.00 and over will be sent to EIRE using the DPD courier service.
This is a tracked service at a cost of £12.00 plus VAT – (2 day service)
Orders of £29.99 and under can also be sent to EIRE on a Royal Mail standard service.
This service is a 3-5 working days delivery and is available at the cost of £4.16 plus VAT
(If you would prefer, the normal Interlink/DPD service is still available)
*Orders that contain more than 10 items cannot be guaranteed Next Day or Express Delivery
International Delivery – Royal Mail International Signed For
All orders placed to be delivered internationally are delivered via Royal Mail International Signed For. This service is £14 inc VAT for delivery to Europe or Worldwide.
* Please note, some multiple quantity International orders may be subject to an additional charge
Please allow up to 10 working days for International Deliveries via the Royal Mail International Signed For service.
For product specific lead times please refer to the individual product page to see which category this falls in, or alternatively download the product feed from your trade account; this gives you all the product details including lead times.
Despatched within 24 hours: Cards, Chocolate Bars
Despatched within 48 hours: Selected Mugs
Despatched within 1-3 days: Engraved, Printed Items, Embroidered and Candles
Despatched within 3-5 days: Ceramic and Printed Glass
Free Postage Products
The following products are despatched with free standard 48hr Royal Mail Delivery – Cards and Chocolate Bars
Although we endeavour to despatch all orders by the above lead times, these may be affected due to circumstances beyond our reasonable control.